R7,000 Stipend for Service SETA Internships 2024 Are you a recent graduate or a student seeking an engaging internship in knowledge and records management? SERVICE SETA presents a remarkable opportunity to gain hands-on experience and develop essential skills in a real-world setting. This blog post delves into the details of the SERVICE SETA internship for Knowledge and Records Management based in JHB North, offering a comprehensive overview of the duties, requirements, and benefits of this exciting position.

• Reference Number: SS-45
• Application Closing Date: 02 August 2024
• Work Level: Student/Graduate
• Job Type: Contract
• Salary: R7,000.00 – R7,000.01 per month
• Duration: 9 – 12 months
• EE Position: No
• Location: JHB North

SERVICE SETA (Services Sector Education and Training Authority) is a key organization in South Africa, dedicated to the education and training of individuals within the services sector. Committed to high-quality training and development, SERVICE SETA ensures the workforce is well-prepared to meet industry demands. Their internship program is crafted to provide practical experience, enhance employability, and foster professional growth.

Position Overview

The internship in Knowledge and Records Management targets students and recent graduates interested in records management, library sciences, information management, and related fields. Located in JHB North, this contract-based role spans 9 to 12 months and offers a competitive stipend, making it a valuable entry point into the professional realm.

1. Courier Management: Oversee courier services to ensure efficient dispatch and receipt of documents and packages, coordinating with courier companies, tracking deliveries, and managing issues.
2. Records Identification and Management: Identify records for destruction, scanning, or archiving to maintain an up-to-date and efficient records management system.
3. Document Indexing: Manage the indexing process, upload documents to the digital system, and ensure accurate retrieval as needed.
4. Staff Training: Train staff on using the document management system effectively, including creating training materials and conducting sessions.
5. Library Database Management: Develop and maintain the library database, cataloging new materials, updating existing records, and ensuring user-friendliness.
6. Library Development: Support the development and enhancement of the library to make it a valuable organizational resource.
7. Knowledge Capture: Assist in capturing organizational knowledge and maintaining accurate records of processes, procedures, and key information.
8. Document Order Management: Maintain accurate records of document orders and movements to ensure easy accessibility.
9. Archival Management: Archive or remove outdated documents, ensuring the records are current and relevant.
10. Query Handling: Respond to queries received in person, via e-mail, or by phone, providing timely and accurate information.
11. Correspondence Handling: Manage incoming and outgoing correspondence, ensuring all communications are logged and dispatched correctly.
12. Mail Preparation: Prepare outgoing mail for dispatch to ensure prompt and accurate communications.
13. Document Requests: Handle requests for inactive documents stored externally, ensuring timely retrieval and delivery.
14. File Sorting and Packaging: Sort and package files for archiving and distribution, ensuring correct storage and accessibility.
15. Archive Records Maintenance: Maintain comprehensive records for archived documents to facilitate easy retrieval when required.

To be eligible for this internship, candidates must meet the following educational requirements:

• National Senior Certificate: Minimum requirement of a National Senior Certificate or an equivalent certification (NQF 4).
• National Diploma: Preferred candidates will have a National Diploma or equivalent certification (NQF 6) in Archives and Records Management, Information Management, Information and Library Sciences, or Public Administration.

These qualifications ensure candidates have a foundational understanding of records management and information systems, essential for this role. R7,000 Stipend for Service SETA Internships 2024

Successful candidates should possess the following skills and competencies:

1. Attention to Detail: Accuracy is crucial in records management. Paying close attention to detail ensures correct document indexing and retrieval.
2. Organizational Skills: Strong organizational skills are essential for managing records, documents, and library resources effectively.
3. Communication Skills: Effective communication is vital for training staff, handling queries, and managing correspondence.
4. Technical Proficiency: Familiarity with document management systems and relevant software is important for efficient performance.
5. Problem-Solving Skills: The ability to identify and resolve issues related to document management and archival processes is valuable.
6. Time Management: Managing multiple tasks and meeting deadlines requires excellent time management skills.
7. Teamwork: The ability to work collaboratively with colleagues and support staff training initiatives is essential.
8. Customer Service Orientation: Responding to queries and handling requests requires a customer service mindset, ensuring stakeholders receive the information they need promptly and accurately.

Participating in the SERVICE SETA Knowledge and Records Management internship offers several benefits:

1. Practical Experience: Interns gain hands-on experience in a real-world setting, applying theoretical knowledge to practical tasks.
2. Skill Development: The internship provides opportunities to develop key skills such as document management, archival processes, and staff training.
3. Professional Growth: Interns build a professional network, receive mentorship, and gain insights into the field of knowledge and records management.
4. Competitive Stipend: With a stipend of R7,000.00 – R7,000.01 per month, interns are compensated for their contributions.
5. Career Opportunities: Completing the internship can enhance employability and open doors to future career opportunities within the field.
6. Exposure to Industry Best Practices: Interns learn about industry standards and best practices in records management and information systems.
7. Contribution to Organizational Success: Interns play a crucial role in maintaining accurate records and ensuring efficient information management, contributing to the overall success of the organization.

To apply for the SERVICE SETA Knowledge and Records Management internship, candidates should follow these steps:

1. Prepare Your Application: Ensure you meet the educational requirements and possess the necessary skills and competencies.
2. Submit Your Application: Complete the application form and submit it along with your CV and relevant certifications by the closing date (02 August 2024).
3. Attend an Interview: Shortlisted candidates will be invited to attend an interview, where they will have the opportunity to demonstrate their suitability for the role.
4. Receive an Offer: Successful candidates will receive an offer to join the internship program, outlining the terms and conditions of the contract.
5. Start Your Internship: Upon acceptance of the offer, interns will commence their roles, gaining valuable experience and contributing to the organization’s success.

The SERVICE SETA Knowledge and Records Management internship in JHB North is an excellent opportunity for students and recent graduates to kickstart their careers in records management and information systems. With a comprehensive range of duties, valuable training, and professional development opportunities, this internship offers a solid foundation for future success. R7,000 Stipend for Service SETA Internships 2024

By joining SERVICE SETA, interns become part of a forward-thinking organization committed to education and training excellence. The experience gained during this internship will not only enhance employability but also provide a meaningful contribution to the field of knowledge and records management.

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